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Returns & Refund Timeline

What to expect, and how long each step of a return and refund takes.

Here’s the typical timeline once you start a return, so you know what happens and when.

Timeline at a glance

  • Request a return: as soon as you notice an issue, within the return window on the listing.
  • Seller responds: within 3 business days of your request.
  • Return the item: ship it back within the time stated once the return is accepted.
  • Seller inspects the item: usually within 2 business days of delivery back to them.
  • Refund issued: to your original payment method, typically within 3–5 business days after approval.

If things stall

If the seller doesn’t respond within 3 business days, or tracking shows your returned item was delivered more than 2 business days ago and you haven’t been refunded, you can ask Bizybidz to step in and help. We aim to resolve cases within 48 hours.

Good to know

  • Refunds go back to the original payment method or your Bizybidz wallet.
  • Timelines are estimates and can vary with the item and payment provider.
  • See our full Return Policy for eligibility.